Customer Service Assistant

at Intel HR Consulting SA
Location Douala, Cameroon
Date Posted June 5, 2021
Category Other
Job Type Full-time
Currency CFA

Description

Purpose

To meet the expectations of customers so that they are satisfied with the outcome. Offer exceptional service to all clients at all times.

Main Job Tasks and Responsibilities

  • Answer enquiries regarding customer accounts and other bank related products
  • Attempt to resolve issues and problems with customer's accounts
  • Opening and closing customer accounts
  • Cheque book processing
  • Provide products and service information to customers
  • Attract potential customers
  • Sale of E-Channel products to customers
  • Other duties as assigned

Key Requirement

  • At least two (2) years of Work experience as Customer Service in the banking sector
  • 1st degree in management, marketing, administration, banking and finance etc.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Candidate must be bilingual
  • The Candidate should be an active listener, possess good communication skills, problem solving, proactive, etc.
  • Candidate must be dynamic and have good Ethics
  • Great organizational and planning skills Skill/competences

NB: Only qualified candidates will be contacted

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