Catholic Relief Services, a Development Organization, is seeking qualified, experienced, and highly motivated Administrative Manager who manages the provision of responsive, effective, and efficient administrative services and coordinate functions in the following operations areas -

Logistics in the supply chain and Fleet - in support of the Catholic Relief Services' (CRS) mission to serve the poor and vulnerable. You will promote and ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

The position is based in YAOUNDE / Cameroon

Primary Responsibilities:

• Plan, coordinate, monitor and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity.

• Coordinate two operations functions (logistics and fleet) in addition to the administration function to ensure support services are delivered with high-quality in an efficient manner. Help address challenges that affect the proper stewardship and optimal utilization of program assets and resources. 

• Ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations. Recommend changes in office practices and coordinate revision of systems, policies, and procedures to contribute to operational excellence. 

• Oversee the efficient use and management of CP assets and rented facilities. Ensure fully compliant procurement for office supplies and asset management systems. Organize inventory monitoring, control, and reporting.

• Effectively manage administrative talent and supervise. Manage team dynamics and well-being staff. Provide coaching, tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure capacity for successful support of high-quality programming.

• Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on assigned administrative matters and ensure required authorizations and documents are up to date.

• Help ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe and sound work environment.

• Manage the provision of travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, trainings, and workshops

Qualifications and Experience: 

• Bachelor's Degree in Business Administration or other relevant field. Master's Degree would be a plus. 

• Minimum of 5 years work experience in administrative support functions, with increasing responsibility. Office management experience a plus. Experience with an NGO a plus.

• Strong demonstrated experience in the areas of Administration.

Personal Skills:

• Good time management skills with ability to work on multiple tasks

• Strong customer service orientation with good communication and interpersonal skills 

• Proactive, resourceful, oriented and results-oriented solutions

• Extremely flexible and have the ability to cope with stressful situations.

• Excellent analytical skills with ability to make sound judgment and decisions

• Ethical conduct in accordance with recognized professional and organizational codes of ethics

• Accuracy and completeness with a strong eye for detail

• Ability to work collaboratively

Required Travel: Must be willing and able to travel up to 20%.

Disclaimer : This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

Application files including: Cover letter and CV, 3 References, and copies of relevant supporting documents to the application should be forwarded to:

The Resident Representative

PO Box 1851, Yaoundé - Cameroon or by email to: crscameroon@crs.org specifying “Administrative Manager“ in the e-mail subject line

Closing date: June 9th 2021 at 4 pm

Incomplete applications or applications received after the deadline will not be considered.

This position is a local position and only open for National Cameroonians in country.

- Female candidates are strongly encouraged to apply, and only shortlisted candidates will be contacted.

By applying to this job, I understand and acknowledge that this organization requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal / professional references will be asked to evaluate my behaviors related to the agency Safeguarding Policy.