Assistant Inter-Agency Coordination Officer

at UNHCR, the UN Refugee Agency
Location Douala, Cameroon
Date Posted November 19, 2021
Category NGO
Job Type Full-time
Currency CFA


Duties And Qualifications
Assistant Inter-Agency Coordination Officer
Organizational Setting and Work Relationships
The Assistant Inter-Agency Coordination Officer is usually located in Country Operations, Multi-Country Offices, Regional Bureaux, and Regional Refugee Coordinator¿s Office or in the Partnership and Coordination Service (PCS) in Headquarters. S/he plays a crucial support role in ensuring UNHCR¿s approach to partnership and inter-agency processes are coherent. The main aim is to assist senior management, as well as partner agencies, to ensure that UNHCR can fulfil its role to support the Government to lead the refugee response, coordinate other actors - including development actors at the early stages of a refugee response - and support the adherence to UNHCR inter agency commitments in IDP situations. This should be done in line with UNHCRs Mandate, the Global Compact for Refugees, the 2019 IDP policy, and agreed inter-agency commitments.
The Assistant Inter-Agency Coordination Officer ensures that support is provided for strategic planning, assessment, monitoring and analysis, of any joint assessments or interagency plans at the field level The Assistant Inter-Agency Coordination Officer will support all the inter-agency planning and reporting activities. The incumbent will support the Inter-Agency Coordination Officer in maintaining a constant dialogue with sector partners on the overall protection context in close collaboration with all partner agencies (UN and NGOs). A key tool in this regard will be the facilitation and support of periodic working group meetings, as well as to support the broadening of inter-agency information through meeting reports, situation updates and newsletters.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

  • Include partners in the refugee response, respecting their respective mandates and programme priorities.
  • Provide appropriate support for operational planning and forward looking coordination of the inter-agency humanitarian and development response.
  • Facilitate humanitarian response coordination activities and support coordination meetings as required, including by preparing meetings, drafting minutes and follow-up documentation.
  • Manage the flow of information to/from the supervisor and other senior staff, including heads of field offices and field based coordination staff; identify priority matters that need to be urgently addressed by the Supervisor.
  • Draft correspondence, documents and reports, and prepare tables and ensure follow-up.
  • Prepare background information for meetings to be attended/chaired by the Supervisor (i.e. agenda, information on the person/organization, information on the topic).
  • Assist the Sector Coordinators when necessary.
  • Assist in ensuring appropriate coordination with all refugee partners (including national and international NGOs, the International Red Cross/Red Crescent movement, UN agencies, civil society actors ), through establishment/maintenance of appropriate sectorial coordination mechanisms, including working groups at the national and local level.
  • Ensure appropriate links with national and local authorities, state institutions, local civil society and other relevant actors and ensure appropriate coordination and information exchange with them.
  • Contribute to the development and maintenance of a common strategic framework and appropriate guidelines on the IA response by way of facilitating relevant group discussions.
  • Identify geographical and thematic gaps in IA Coordination, and facilitate the appropriate response to those gaps.
  • Establish technical groups or task forces as necessary to resolve ad-hoc issues as they arise.
  • Ensure approval by all relevant national and sub-national authorities of the strategic documents produced by the IA Coordination Unit.
  • Provide stakeholders with regular reports.
  • Ensure review of coordination related information management products and work closely with the information management team.
  • Perform regular field visits and take part in regional coordination meetings.
  • Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Social Sciences;
Development Studies;
International Relations;
Political Affairs;
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
not specified;
Relevant Job Experience
Relevant experience in humanitarian or development programme implementation, including experience in facilitating inter-agency coordination at sector or macro-level. Good knowledge of the UN system, NGOs and related planning and coordination practises.
Expertise in emergency response and preparedness planning and monitoring, including a good understanding of related standards and indicators. Experience in change management and innovation. Work experience in refugee settings.
Functional Skills
IT-Computer Literacy
ER-Inter-Agency Coordination Mechanisms
ER-Inter-Agency External Relations
ER-Inter-Agency Leadership/Coordination
ER-Inter-Agency Resource Mobilisation
PR-Refugee Protection Principles and Framework;
CO-Public Speaking;
MS-Drafting, Documentation, Data Presentation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

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